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Kapitalbank

Kapitalbank
 Kapitalbank-uz.png


Scan the QR code to download the mobile app
Technical support telephone: +99871 2001515
Updated 16 May 2022 г. 10:29
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As to the “Attachment of Documents” function in the settlement accounts section of the KAPITALBANK mobile app, in what cases is it necessary to provide such documents?
Updated 23 August 2023 г. 09:54
When crediting incoming transfers from foreign banks in the amount exceeding USD 10,000 (at a time or in the aggregate within a month) to the accounts of non-resident customers, or in case of incoming transfers from legal entities, it is necessary to provide documents confirming the origin and legality of incoming funds, for example copies of agreements or invoices justifying the incoming transfer. In this function, the customer can submit documentary evidence confirming the grounds for the transfer for preliminary consideration.
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How can I see my payment history?
Updated 16 May 2022 г. 10:25

On the main screen, there is a “History” tab in the lower right corner. In the application, you can track transaction history by card and account. Now the transaction history is available and transparent in one place.

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How can I send money abroad?
Updated 16 May 2022 г. 10:23

You can use the application to make soum and currency transfers, including international money transfers via Visa Direct, Swift, Mastercard, MoneySend, Zolotaya Korona systems.

Soon, you could make transfers through Western Union, Contact, Unistream and MoneyGram systems.

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How should I arrange an appointment at the bank?
Updated 16 May 2022 г. 10:23

The “Bank registration” service is designed to schedule a fixed time at any branch of the Kapitalbank. To do this, select the necessary service, branch and a convenient time for visiting. After that, an SMS with a queue code will be sent to your phone number, which you need to enter into the electronic queue system at the bank branch.

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How to add a card?
Updated 16 May 2022 г. 10:21

To add a card, go to the “All Cards” section on the main screen. Then press the “+”, fill in all the fields, and the application will add a new card.

You can also automatically add all the cards of the JSCB Kapitalbank by pressing the button next to the “+” button.

Note! You could add only your cards.

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How to exchange a currency?
Updated 16 May 2022 г. 10:22

On the main screen of the application, in the “Currency Exchange” section, you could convert any currency that JSCB “Kapitalbank” works with.

With the help of the "Cross-conversion" function, you could transfer the required amount from your account to another foreign currency.

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How to find the nearest branches and ATMs?
Updated 16 May 2022 г. 10:25

In the app, go to the “Settings” section in the upper right corner of the main page. Select the “Branches and ATMs” tab and a convenient option on the map or from the list. All operating branches are available in the application.

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How to open a currency or soum account?
Updated 16 May 2022 г. 10:21

On the main screen, the "Accounts" tab contains data on accounts; you could open them in national and foreign currencies (USD, EUR, RUB, GBP, CHF, and JPY).

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How to register for the Kapitalbank App?
Updated 16 May 2022 г. 10:20

To register for the mobile application, enter your card number issued by the JSCB Kapitalbank. Then, an SMS verification code will be sent to the linked phone number.

There could be either local number or Russian and Belorussian.

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Is it possible to receive money transfers sent via the Zolotaya Korona system?
Updated 23 August 2023 г. 09:52
Funds can be received to UZCARD and HUMO cards, but it is impossible to receive funds to VISA and MASTERCARD bank cards.
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Is the Kapitalbank application safe?
Updated 16 May 2022 г. 10:26

Definitely. All transfers in the application are carried out only through Touch ID, PIN code or SMS password to the number to which is linked your card.

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Limits on transfers of funds for the function of transfers “Around the World” of the KAPITALBANK mobile app?
Updated 23 August 2023 г. 09:53
The limit of RUB 1,000,000 takes effect from the moment of the last successful transaction, valid for a period of 30 calendar days.
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What is “My Home”?
Updated 16 May 2022 г. 10:24

To have a quick access to all categories of payments, you can save them in the “My Home” section and make regular payments: taxes, utility bills, including telephone communications, payments to the Internet providers, loans, etc.

To do this, enter the required categories of payments, amounts, select a card from which payments on utility bills and the like will be debited automatically. Add all payments in the app and you do not have to make them manually.

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What services are provided by the “One-Time Orders” function of the KAPITALBANK mobile app?
Updated 23 August 2023 г. 09:51
  1. Obtaining a statement on the cash flow from the specified settlement accounts.
  2. Obtaining a copy of the “Notification” from the JSCB KAPITALBANK on the existence of settlement accounts of customers at the place of demand.
  3. Statement of customers’ accounts at the place of demand.
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