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Kapitalbank Terminals
A check shows an error, what should I do?
Updated 11 September 2019 г. 17:04
Contact the support service at telephone number: 71 200-15-15
Check card balance.
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Can I make a currency exchange using terminal?
Updated 6 December 2018 г. 18:08
Currently, no. However, in the near future the bank will make this opportunity available to clients. Follow the news on Kapitalbank website.
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Can I make a payment to other country through terminal?
Updated 6 December 2018 г. 17:59
Currently, no
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Can I use cards issued in other countries through Kapitalbank terminals?
Updated 6 December 2018 г. 18:07
Currently, no
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Can I use VISA cards in terminals?
Updated 6 December 2018 г. 18:07
Yes, VISA cards are used when receiving money transfers in self-service terminals.  When making money transfer through self-service terminal, money transfer is credited to VISA card issued by “Kapitalbank” JSCB.
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Can I withdraw money using terminal?
Updated 6 December 2018 г. 18:07
You cannot withdraw money using terminal, however this operation is available in ATMs of Kapitalbank.
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How can I enable sms-notification services through a terminal?
Updated 6 December 2018 г. 18:04
In the kiosk menu, after selecting the service language, enter the Card Operations menu, insert a card, input the password and select “Enable sms-notification service” in the kiosk menu. The system will ask you to enter a mobile phone number to connect the number to your card. An SMS-message will be sent to the mobile phone number with a code you need to input in the kiosk menu to enable the service.
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How many times per day can I make payments using terminal?
Updated 6 December 2018 г. 17:59
Unlimited number of times.
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Is it possible to make a deposit on card using terminal?
Updated 11 September 2019 г. 17:11
No. With the help of Cash-in ATM this opportunity is not implemented at the present time
Only in branches of the bank (only on cards of individuals). You should know the current account of a recipient.
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Is it possible to make a deposit replenishment using terminal?
Updated 11 September 2019 г. 17:15
No. With the help of Cash-in ATM this opportunity is not implemented at the present time
No, only in bank's branches.
You should know the current account of a recipient.
Using Kapitalbank app.
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Is it possible to make a payment on loan using terminal?
Updated 11 September 2019 г. 17:16
Yes, there is a credit5 repayment service in the kiosks, for successful repayment of the credit, you must enter a personal number of the loan application form. To clarify your personal number of the application form of the credit you need to contact the support service at telephone number: 71 200-15-15
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Terminal screen shows error, what should I do?
Updated 11 September 2019 г. 17:04
Contact the support service at telephone number: 71 200-15-15
Check card balance.
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Terminal screen went black during the payment.  What should I do?
Updated 11 September 2019 г. 17:07
Contact the support service at telephone number: 71 200-15-15
Contact the nearest Kapitalbank branch.
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What are terminals?
Updated 6 December 2018 г. 18:05
There are two types of terminals depending on place of installation:  indoor type (floor, wall, recessed, desktop) and outdoor type (wall, recessed and installed as stand-alone devices). However, the design practically does not differ. The difference can only be in enclosure type:  protective, waterproof, etc.
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What currency can be used for payments through terminal?
Updated 6 December 2018 г. 18:06
Payment terminals receive payments for services only in SUMS.
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What is terminal?
Updated 6 December 2018 г. 18:08
Hardware and software complex that provides acceptance of payments from individuals in self-service mode.
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What is the fee for payments through terminal?
Updated 6 December 2018 г. 17:59
Payments are free of charge, except for the payments for electricity in Tashkent and Tashkent region.  Fee for these services is 0.5% of payment amount.
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What is the maximum amount of payments made using terminal?
Updated 6 December 2018 г. 18:06
If you pay for service providers, maximum payment amount limit is set by providers. Usually it is 500,000 sums per payment.
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What services can I pay for using terminal?
Updated 6 December 2018 г. 17:58
  • mobile service;
  • Internet service providers, cable television providers and other providers of modern digital services;
  • utilities payments;
  • monthly loan deposits;
  • Internet purchases;
  • transfer payments to a charity organizations.
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What should I do, if an error occurred during a payment?
Updated 11 September 2019 г. 17:19
Contact the support service at telephone number: 71 200-15-15
Check whether the monetary funds were debited from the PC. (in case of payment from PC)
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What transactions can I effect through the terminal?
Updated 6 December 2018 г. 18:06
  • transactions on payments for services,
  • bank transactions, such as (Unistream, Contact money transfer receipt)
  • check the balance on UzCard card,
  • enable sms-notification service (UzCard card)
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Where can I find a terminal?
Updated 6 December 2018 г. 18:04
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Where can I get instructions for terminal?
Updated 6 December 2018 г. 18:04
Contact support service: +998 (71)200-45-45
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Where can I view my payments?
Updated 6 December 2018 г. 18:02
Use Kapital24 app/
Contact the branch (which issued the card)
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Why does terminal effect payment so slow?
Updated 6 December 2018 г. 17:59
Connection problems.
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Why the terminal cannot print a check?
Updated 6 December 2018 г. 18:02
No paper
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