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Kapital Guide – let’s tell all about our services


Kapital Гид

Joint-Stock Commercial Bank “Kapitalbank” is one of the first private commercial banks in Uzbekistan. Since April 2001 the Bank has successfully operated on the basis of the License of the Central Bank of the Republic of Uzbekistan. Following the merger in 2004 with the Joint-Stock Commercial Bank “Aviabank” (Tashkent), the Bank was re-registered as a joint-stock commercial bank. In December 2008, the Bank registered the Charter in a new version with the full name of the Bank as Open Joint-Stock Commercial Bank “Kapitalbank”. The Bank has a license of the Central Bank No. 29 dated December 29, 2014 for performance of banking operations, as well as the General License No.64 dated August 29, 2014 for conducting operations in foreign currency.

Questions-answers

1.
Can I transfer funds from a Kapitalbank VISA card to VISA cards in other countries?
Updated 24 December 2024 г. 10:11
Yes, you can:<br>
Via VISA Direct in the "Kapitalbank.Online" mobile app, the available countries are indicated in the mobile app.
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2.
Limits and restrictions on incoming SWIFT money transfers
Updated 23 August 2023 г. 10:03
There are no limits on incoming SWIFT money transfers, and the Customer can make a transfer to his/her settlement accounts in a currency that is convenient to him/her. Also, when crediting incoming transfers from foreign banks to the accounts of non-resident customers, in case of amounts exceeding USD 10,000 (at a time or in the aggregate within a month) or incoming transfers from legal entities, the Customer will have to provide documents on the origin and legality of the incoming funds, for example copies of the contracts or invoices confirming the incoming transfer (after the receipt of funds, the relevant employees of the Bank will also contact the Customer with the request).
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3.
How to secure a card?
Updated 27 June 2025 г. 18:33
Do not give your card to strangers, do not share the PIN code, and do not store it with the card. Do not leave the card unattended and do not provide the card details over the phone.
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4.
Is it possible to apply for a card for a child?
Updated 27 June 2025 г. 18:32
Yes, you can apply for a card for children from the age of 14, but for children younger than that, the consent of his/her parents or guardians will be required.
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5.
What should be done if the card is stolen or lost?
Updated 27 June 2025 г. 18:31
In case of loss or theft of the card, it is necessary to contact the bank as soon as possible through the 1340 hot-line, block it through the Kapitalbank JSCB mobile application, or visit the nearest branch to block the card and prevent unauthorized use.
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6.
What kind of deposits are available?
Updated 19 December 2024 г. 18:01
At the moment, only term deposits are available.
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7.
What money transfer systems are available for clients of JSCB “Kapitalbank”?
Updated 25 August 2023 г. 17:46

Today, you can use the following services:

  • Western Union
  • Money Gram
  • Contact
  • Asia Express

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8.
Is it possible to reissue a card before the expiration date?
Updated 27 June 2025 г. 18:33
Yes, the card can be reissued before the expiration date. For a month, in the same month and a month later - absolutely free of charge.
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9.
What is the validity period of a card?
Updated 27 June 2025 г. 18:32
A card is valid for 5 years. The validity period of the cards is indicated on the card itself.
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10.
What is SWIFT-transfer and what is its difference from money transfer?
Updated 12 January 2023 г. 16:27
SWIFT is an international system of money transfers which allows to transfer money between banks of different countries. Unlike conventional money transfers, SWIFT-transfer is sent to the bank (currency) account of the client. If the sender is not yet a client of JSCB “Kapitalbank”, then he needs to open an account, and then transfer funds to the recipient from another bank by requisites.
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