Security
A client of your bank has mistakenly enabled sms-notification service. What should I do?
Updated 6 December 2018 г. 17:47
Dear client, please, visit a branch with passport and sign written application on mistakenly enabled sms-notification service. Or disable it yourself by sending 39391 text-message
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Card chip is damaged
Updated 6 December 2018 г. 17:48
Dear client, please, visit a branch
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Card has expired
Updated 6 December 2018 г. 17:48
Dear client, please, visit a branch, card replacement is free
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Card number is erased
Updated 6 December 2018 г. 17:48
Dear client, please, visit a branch that has issued the card
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Card validity period is erased
Updated 6 December 2018 г. 17:49
Dear client, please, visit a branch
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I need to unblock a card
Updated 6 December 2018 г. 17:47
Dear client, please, visit a branch that issued the card or Card Department of Head Office.
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Money has disappeared from my card
Updated 6 December 2018 г. 17:49
Dear client, please, visit a branch that has issued the card (provide passport). Only during working days
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Number/Validity period is printed incorrectly.
Updated 6 December 2018 г. 17:47
Dear client, please, visit a branch that has issued the card
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Re-issue due to clients fault
Updated 27 September 2019 г. 12:40
Esteemed Client, you have to go to our Bank Branch that will issue the Card for you. The secondary issue is possible within one operational day. It costs according to the Tariffs.
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