Top 10 Questions
Can you describe the procedure for card issue?
Updated 24 December 2024 г. 10:45
Esteemed Client, You have to go to any Bank Branch located near to you with your passport (or with a document equivalent to your passport). The card will be issued within 1 – 3 days
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Does the Bank work on Saturdays?
Updated 24 December 2024 г. 10:21
Only mini-banks and BSOs are open on Saturdays.
- Askia (Yakkasaray district, 48/40 Usmon Nosir Street)
- Chilanzar (Chilanzar district, intersection of Bunyodkor Street and MKAD, Chilanzar metro station)
- Akhmad Donish (Yunusabad district, 11th quarter, building 16, apartment 39)
- Qo'yliq (Yashnabad district, 2 Fargona Yuli Street)
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How long does it take to open a new card when the old one is lost?
Updated 24 December 2024 г. 10:45
The card will be issued within 1 – 3 days.
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I want to enable sms-notification service. Who should I contact?
Updated 24 December 2024 г. 10:42
You need to use any ATM. You can also go to the plastic cards department of the bank branch where the SMS notification service will be connected/changed upon written request.
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Main reasons for holding and blocking cards in JSCB "Kapitalbank" ATMs
Updated 24 December 2024 г. 10:39
The reasons for holding cards in ATMs might be:
1. Defects on the bank card.
2. Unacceptable number attempts to enter incorrect PIN codes.
3. Card blocking by the issuing bank.
1. Defects on the bank card.
2. Unacceptable number attempts to enter incorrect PIN codes.
3. Card blocking by the issuing bank.
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Terms of return of cards blocked in ATMs of JSCB “Kapitalbank” and their reasons
Updated 24 December 2024 г. 10:45
Return is made within three working days.
Reasons of blocked cards can be:
1. Defects on the bank card.
2. Inadmissible number of wrong PIN-codes entered.
3. Blocking of the current account or card.
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Timeframe for refunds
Updated 24 December 2024 г. 10:44
Refund of funds not issued by Kapitalbank ATMs — within five business days.
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What is the cost of opening an JSCB “Kapitalbank” plastic card?
Updated 23 December 2024 г. 17:10
UzCard: ochish qiymati – 50 000 so‘m;
Humo: ochish qiymati – 50 000 so‘m;
Visa Classic: ochish qiymati - 25 000 so'm / depozit summa yo'q;
Visa Gold: ochish qiymati - 55 000 so'm / depozit summa yo'q;
Visa Gold Sum kartalari bepul chiqariladi
Visa Platinum: ochish qiymati - 100 000 so'm / depozit summa yo'q;
Visa Infinite: ochish qiymati - 200 000 so'm / depozit summa yo'q;
MASTERCARD Standart: ochish qiymati – 25 000 so‘m / depozit summa yo‘q;
MASTERCARD Gold: ochish qiymati – 50 000 so‘m / depozit summa yo'q;
KIDS kartalari bepul chqariladi.
Humo: ochish qiymati – 50 000 so‘m;
Visa Classic: ochish qiymati - 25 000 so'm / depozit summa yo'q;
Visa Gold: ochish qiymati - 55 000 so'm / depozit summa yo'q;
Visa Gold Sum kartalari bepul chiqariladi
Visa Platinum: ochish qiymati - 100 000 so'm / depozit summa yo'q;
Visa Infinite: ochish qiymati - 200 000 so'm / depozit summa yo'q;
MASTERCARD Standart: ochish qiymati – 25 000 so‘m / depozit summa yo‘q;
MASTERCARD Gold: ochish qiymati – 50 000 so‘m / depozit summa yo'q;
KIDS kartalari bepul chqariladi.
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What is the validity period of JSCB “Kapitalbank” cards?
Updated 24 December 2024 г. 10:29
All cards are valid for 5 years
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What types of cards are there?
Updated 23 December 2024 г. 16:56
1. UZCARD plastic cards for salary projects of legal entities;
2. Standard UZCARD cards;
3. UZCARD plastic cards for pensioners;
4. Corporate UZCARD cards of legal entities;
5. UZCARD plastic cards for individual entrepreneurs.
6. HUMO plastic cards (both for individuals and for salary projects)
7. International VISA/MASTERCARD cards
8. KIDS cards
2. Standard UZCARD cards;
3. UZCARD plastic cards for pensioners;
4. Corporate UZCARD cards of legal entities;
5. UZCARD plastic cards for individual entrepreneurs.
6. HUMO plastic cards (both for individuals and for salary projects)
7. International VISA/MASTERCARD cards
8. KIDS cards
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